Privacy Policy – Potoslime
Effective Date: [Update May 24, 2025]
1. Introduction
Potoslime values the privacy and security of every T-Shirt customer. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our site, interact with our ads, place an order for T-Shirts, or contact us for support.
2. What Information Do We Collect?
Information Collected When You Order T-Shirts
-
Personal Details: Full name, shipping and billing address, email address, phone number.
-
Order & Product Info: Which T-Shirts you order, preferred sizes, styles, color choices, order history, and feedback or customization requests.
-
Payment Data: Payment method, last 4 digits of card, billing confirmation. (All payment info is handled securely by PCI DSS–compliant processors; we do not store your full card details.)
-
Account Data: If you create a Potoslime account, we store your account ID, order history, wish list, and saved addresses.
-
Technical Data: IP address, device and browser type, cookies, site analytics (to improve your T-Shirt shopping experience).
-
Marketing Data: Email newsletter subscriptions, SMS opt-in, promo code use, responses to ads or campaigns.
3. How Do We Use Your Information?
Your data is used to:
-
Fulfill Your T-Shirt Orders: Process payments, confirm orders, customize T-Shirts, and coordinate with our US warehouse for accurate, timely shipping.
-
Customer Service: Provide updates, respond to your questions about sizing, fabric, returns, or custom T-Shirt requests.
-
Order Tracking: Send order/shipping notifications and tracking links for your T-Shirts.
-
Personalization: Remember your style, size, and purchase preferences for a better future experience.
-
Marketing: Send product updates, new T-Shirt launches, exclusive discounts, and restock alerts—only if you have opted in. You may unsubscribe anytime.
-
Site Improvement: Analyze site traffic, fix errors, and improve T-Shirt selection and user experience.
-
Legal & Security: Protect against fraud, enforce our Terms of Service, and comply with US law.
4. How Do We Share Your Information?
We only share your information when necessary and always with trusted partners:
-
Payment Processors: To securely process your T-Shirt payments (e.g., PayPal, Stripe).
-
Shipping Partners: To deliver your T-Shirt to your address from our US warehouse (e.g., USPS, UPS, FedEx).
-
IT & Support Providers: For website hosting, data security, and customer service operations.
-
Legal Obligations: If required by law, regulation, or court order.
-
Business Changes: In the event of a merger or business sale, your data may be transferred, but we will notify you beforehand.
We never sell your personal information to advertisers or third parties.
5. How Do We Protect Your Data?
-
SSL Encryption: All data transmitted during T-Shirt checkout and account login is encrypted using industry-standard SSL.
-
PCI DSS Compliance: We never store your full card details. All payments are securely handled by certified processors.
-
Access Control: Only trained staff with a legitimate business need can access your personal/order data.
-
Data Storage: All customer and order data is stored securely on servers in the United States.
6. Cookies & Analytics
-
Cookies: We use cookies to save your cart, remember login, personalize T-Shirt recommendations, and track analytics.
-
Analytics: Aggregated, anonymized data is used to improve our website and product selection.
-
Third Party Tools: We may use Google Analytics, Facebook Pixel, or similar tools for marketing and site performance, but do not share personally identifiable T-Shirt order information.
You can control cookies in your browser settings. Disabling some cookies may limit certain T-Shirt shop features.
7. Your Rights & Choices
-
Access or Edit: Review and update your Potoslime account or contact us to correct your information.
-
Opt-Out: Unsubscribe from T-Shirt marketing emails/SMS at any time via the link in each message or by contacting us.
-
Delete Data: Request the deletion of your account or order information (subject to legal retention requirements).
-
Disable Cookies: Manage or reject cookies via browser settings.
8. Data Retention
We keep your data only as long as necessary to:
-
Fulfill your T-Shirt orders and after-sales service
-
Provide legal warranties and comply with US law (e.g., accounting, fraud prevention)
-
Improve your shopping experience
9. Children’s Privacy
Potoslime does not knowingly collect data from children under 13. If you believe your child has provided information, please contact us for prompt deletion.
10. Updates to Our Privacy Policy
We may update this Privacy Policy to reflect changes in law or business practices. Any updates will be posted on this page and effective immediately. If major changes occur, we will notify you via email.
11. Contact Us
Questions about your privacy or personal data?
Contact our privacy team at:
-
Email: contact@potoslime.com
-
Phone: +1 (520) 720-0833
-
US Warehouse: 6429 Glenhollow Dr, Plano, TX 75093, US
-
Business Address: 1309 Coffeen Ave STE 1200, Sheridan, WY 82801
-
Support Hours: 9 AM – 5 PM, Monday–Friday (excluding holidays)
Potoslime is committed to protecting your privacy and ensuring that your T-Shirt shopping experience is secure, transparent, and trustworthy. Thank you for choosing us for your apparel needs.